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TECHNICAL DIFFICULTIES: Communication upgrades a necessary expense for county

September 6, 2013

COLUMBIA CITY — With outdated computer software, the ability for Whitley County dispatchers to communicate with the public safety officials in the field is soon to fail.

According to Ted Hurley, of J&K Communications, the Windows operating system currently used by the department is no longer supported by Microsoft.

That means, should there be a computer malfunction, repairs wo-uld be virtually impossible.

“Do you want to move into the future now or prolong the technical progress?” Hurley told County Commissioners Tuesday. “The sof-tware can only go for so long before it fails. It’s going to happen. The only question is when.”

A presentation was made by Hurley to both County Commissioners and County Council members. In both meetings, options were laid out for county leaders to consider.

Pros and cons of a simple upgrade versus a completely new internet-based system were presented and discussed.

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